Marketplace Administrator (Full-Time)

Join Inovasi Karya International, a dynamic and innovative company driving digital transformation in Indonesia. We are seeking a detail-oriented and proactive Marketplace Administrator to support our growing e-commerce operations in Jakarta Barat. As a Marketplace Administrator, you will be the backbone of our online store, ensuring smooth operations and a seamless shopping experience for our customers. You'll work closely with our team to manage product listings, inventory, and order processing using tools like Shopify and WooCommerce. This role offers a unique opportunity to grow your skills in e-commerce and contribute to a company that values innovation and excellence.

In this role, you will be responsible for managing our online store's daily operations, including product listings, inventory management, and order processing. You will work with various e-commerce platforms and tools to ensure our marketplace runs efficiently. The ideal candidate will have a strong background in e-commerce and a passion for creating a positive shopping experience. Join us and be part of a team that is shaping the future of digital commerce in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Manage product listings and inventory on our e-commerce platforms, ensuring accuracy and up-to-date information.
• Process and fulfill customer orders, working closely with our logistics team to ensure timely delivery.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Collaborate with the marketing team to promote products and drive sales.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Stay up-to-date with industry trends and best practices in e-commerce.
• Assist in the development and implementation of new e-commerce initiatives.
• Participate in team meetings and contribute to the continuous improvement of our e-commerce operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in e-commerce or a related field.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, or similar.
• Strong knowledge of inventory management and order processing systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with data analysis tools and techniques.
• Certification in e-commerce or related fields is a plus.

🛠️ Keahlian

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