Banking Acquisition Specialist (SPG/SPB) - Surabaya

Join Sapta Sinergi Sourcindo as a Banking Acquisition Specialist (SPG/SPB) in Surabaya and play a pivotal role in expanding our digital banking customer base. This dynamic position focuses on acquiring new customers for Mobile Banking account openings and SMS Banking (SPB) services. With Sapta Sinergi Sourcindo, a leading provider of innovative banking solutions, you'll be part of a team dedicated to driving growth and enhancing customer experience in the digital banking space.

As a Banking Acquisition Specialist (SPG/SPB), your daily tasks will involve prospecting, calling, and converting potential customers into loyal Mobile Banking and SPB users. You'll utilize tools like CRM systems, call tracking software, and analytics platforms to manage and optimize your acquisition efforts. With a target of acquiring 100-150 new customers per month, your performance will directly impact our growth objectives.

In this role, you'll have the opportunity to develop your skills in customer acquisition, sales techniques, and digital banking solutions. You'll work in a collaborative environment with a team of experienced professionals, receiving mentorship and support to excel in your role. Join us and be part of a company that values innovation, growth, and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Prospect and convert potential customers into Mobile Banking and SPB users through outbound and inbound calls.
• Utilize CRM systems and call tracking software to manage and optimize customer acquisition efforts.
• Achieve monthly targets of 100-150 new customer acquisitions.
• Provide excellent customer service and build strong relationships with potential and existing customers.
• Analyze call data and customer feedback to identify opportunities for improvement and optimization.
• Collaborate with the team to develop and implement effective sales strategies and techniques.
• Stay updated with industry trends and best practices in customer acquisition and digital banking.
• Maintain a high level of accuracy and attention to detail in all aspects of the role.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2-3 years of experience in customer acquisition, sales, or a related field.
• Proven track record of achieving sales targets and converting leads.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Familiarity with CRM systems and call tracking software is a plus.
• Ability to work in a fast-paced, goal-oriented environment.
• Knowledge of digital banking solutions and services is a plus.

🛠️ Keahlian

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